Viapoie is the voice approval and execution layer for on-call. When production breaks, Iris calls, explains what happened, and runs the fix you already approved — on your yes.
The pager rings. All it tells you is that something broke. Not what, not where, not how bad — not yet.
Four tools open before you can even think about the fix: Datadog, GitHub, the runbook, the deploy history.
The actual action is almost always one of six: rollback, restart, scale, failover, flush cache, page the owner.
Viapoie listens to your monitors, composes the brief, calls the engineer on rotation, and executes the fix on their command.
No dial tone, no robotic alert text. Viapoie opens the call with a plain-English brief: which service, what signal, what changed, and the two or three actions that usually fix it.
Ask Iris to repeat the summary, spell out the failing check, or walk through exactly what the action will do before you commit. You triage by talking, not by opening a laptop.
Say rollback, restart, scale up. Viapoie matches it to the runbook you registered, fires it, and writes a full audit trail. Nothing runs that you didn't register for that service.
A website check fails, a Vercel app breaks, or any tool you run POSTs an alert to your signed webhook endpoint.
Viapoie pulls what changed — including your latest production deploy — and the runbook for that service, and composes the brief.
Iris calls your on-call. No answer? She dials the next responder on the roster until a human picks up.
You say yes. Viapoie fires the registered runbook, polls the health check until it comes back green, and logs every step.
Pager at 3 AM is not the time to translate. Viapoie understands and speaks the major global engineering languages. And because the agent repeats every production action back to you verbatim, language flexibility never widens the blast radius.
Register a runbook — a Vercel project to roll back, or a webhook you own. On the call, Iris reads the action back and fires it only after your yes. No registered runbook, no execution — not even by voice.
# Any monitor, script, or AI agent can wake Iris
POST /api/webhooks/alerts/<your-endpoint>
x-viapoie-signature: sha256=…
{
"title": "Checkout 5xx rate above 2%",
"severity": "critical",
"summary": "502s spiked four minutes after the 02:14 deploy."
}
# → Iris calls your on-call with this context.
# → On "yes", the registered rollback fires.
# → The timeline gets the receipt.Priced per workspace and per protected service — never per responder. Adding engineers to your rotation should make incidents faster, not more expensive.
Alerts come in through Vercel, built-in website checks, or a signed webhook from anything that can POST JSON. Execution goes out through Vercel rollback or webhooks you own. No agents to install.
Answers to common questions about Viapoie and how it fits your on-call.
See Viapoie answer a real alert, pull the context, and run the fix on your voice. Book a 20-minute walkthrough with the team.